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Collectors like the system – An existing customer surveyed users at the end of the implementation project and found 87% user acceptance.

Best practice can be achieved because the Credit Manager can ensure a standard, high quality, pro active approach.

We deliver certainty. Credica has never had a failed project so a customer can be confident of enjoying all the benefits once an order is placed.

Credica’s expert services team uses a proven and structured implementation process which includes business consultancy and technical project management, training and support.

Business rules can be changed by you, to suit future/changing business needs; One of our customers went from over 200 different chase paths down to 45, as it's situation evolved.

With many clients having disparate back office systems, amalgamation of all debt into one system enables a consolidated view that is difficult to obtain elsewhere.

Culture change can be fostered in the organisation as, for the first time, evidence can be provided of the link between ‘cause’, a recurring operational issue e.g. late delivery, and ‘effect’, the customer dissatisfaction and withholding of payment. SLA targets can be set to drive required improvements in operational processes.

Objectives are agreed in advance with management and business rules configured to drive the desired approach and monitor results, achieving complete control.

Credica makes structured communication with the rest of the business, including customers and suppliers, possible, rendering the ‘order prevention department’ a thing of the past.

Credica provides the documentation and audit trails needed to satisfy the Board and financial regulations such as Sarbanes Oxley. The customer has the chance to take the lead in promoting a well controlled, effective credit operation that adheres to internal controls for compliance or other legislative requirements.

Analysis of cause and effect of disputes enables subsequent elimination of any inherent problems. The overall result is reduced receivables risk, removing the need for a high level of credit insurance as cashflow will naturally improve.

Credica is not just about software. We offer the most comprehensive, customer-led consultancy, service and support package on the market.