Information from these systems can be consolidated, extracted, cleansed, validated, re-structured and loaded into our software in order to provide the collector or service representative with the single view of the customer they require to be effective. Often there are multiple back office financial, booking and billing systems. These can often be as a result of different products being implemented in different divisions or the legacy of mergers and acquisitions. Credica can establish links to each in order to provide a previously unavailable consolidated view. A full set of pre-defined KPI’s, dashboards and websites are available as a standard feature that allows a user to identify and build a custom portal that will meet their individual business requirements.
Click here to download the Financial Information Warehouse module worksheet
