Our Collections module has been developed to dramatically improve the operational processes of cash collection and credit control teams. Features such as automatic diarised follow-up calls and reminders, instant copy invoice generation and automatic dunning letters provide measurable benefits across the team.
The Query Management module fully integrates the credit control team with your query administration or account management team – offering full and in-depth visibility of your disputed debt. Easily involve your sales team in your query resolution process, improving your order to cash timescales
Your full ledger activity, including disputed debt, team activity and cash forecasting can be delivered right to your smartphone or desktop – with up to the minute information and analysis. Of course, Credica provides you with reporting such as aged debt, credit limit exposure and Collector activity in Excel, PDF and most other popular file formats.
Self Service Portal
Allow your trusted customers to self serve their account via our online portal. This provides them with the ability to download copy invoices and statments, view PODs and promise to pay. This will free up more of your valuable resource to focus on areas of your ledger that need your attention.
Many of our our customers who use our Credit Management tools, also benefit from the additional services that we offer – often to complement our core products. We aim to deliver a complete solution, making your IT infrastructure serve it’s full potential in your Finance Department. Your PC is there to serve you and make your life easier – we aim to make sure this happens for you.
Example 1: Automation of Microsoft Office
Every week, one of our clients produced a PowerPoint presentation that contained their cash collection results and KPI achievements, to present to their Manager – we automated this process and reduced the time it took to create from over half a day to just a few minutes.